Another busy weekend solving more and more corporate iphone activesync issues around the World.  YES, our international business is picking up again.   Most are contacting us via Skype, but others are opting to contact us via the phone 480.440.4650.

The issues are different for each company, but the THEME is the same.  

 Battle for weeks with no solution for the dreaded iphone activesync.

These iPhone and Exchange users are persistant in their efforts to find a solution at ALL COST.

1. Contact Apple Technical Support -  Receive a polite well trained counselor who puts them on hold for 5 minutes — (Suggesting that they are referring your problem to senior engineers) then routes the caller to a web page to read an installation document that informs the user of steps already known.  Nice try.
2.  Search Google – 1,000+ Posts.  Reading through many sites who just “hijack” technical information to make the appearance that their site is legitimate.  YET, the intention of the site is to sell them more BLING BLING for their iphone, instead of solving their iphone activesync issue.  We did are own searching recently and we were chuckling over the fact that 98% of the post would not even get you close to a solution.    Remember to backup your system before trying some of these posts.  We have seen some very questionable suggestions that might create you a Bigger mess then you were bargaining for.

3. Phone a Friend  -  Contact all of your friends – technicians in your circle.  You will be amazed on the suggestions.  Some will suggest going to 2007, because 2003 does not support iPhone (WRONG).  Some will suggest getting a legitimate certificate from Verisign (WRONG AGAIN). 

Lets face it NONEof these corporate giants (Apple / AT&T / Rogers / O2 / Vodafone /  want your iPhone activesync and Exchange working.  Otherwise, they would have provided you some simple instructions to follow.  We are here to fulfill this VOID.

  We are seeking an increase in business from other Computer Repair companies as well.  Yes, the smart ones contact us, because working on these issues for hours and hours without the ability to bill out for any of these extra hours.  

How do you bill a customer $950 for an iPhone Install that took 10 hours to fix?

Well, we don’t even charge $950 for an iPhone – Microsoft Exchange Server fix.  TechnoKOZ charges a FLAT rate FEE of $175. 

But, this is an interesting question for a business owner or an IT Computer Repair Company to answer.  What is my time really worth?  We typically hear the statement “Wow! This was the best $175.00 I have spent in a long time!!!  — and –  There was no way I was going to figure this out.  Where did you come up with this solution?

We aren’t iPhone and Exchange ActiveSync experts by chance.  YES, we have seen all types of issues and condition of the Exchange 2003 System.  Windows 2003 SBS, Windows 2003 Standard, Window 2003 Enterprise, Windows 2003 Data Center, and Exchange Cluster arrangements – Front End / Back End situations as well.

Are you still battling this iPhone activesync issue?

 We have set the “bar” when it comes to quality remote technical support. We firmly believe in exceeding the bar when it comes to all facets of operating a Professional/ Managed Computer Services company.  LinkedIn gives us the opportunity to communicate with our community as well as showcase our reputation.  So, what are waiting for! Have KOZ fix your iPhone activesync issue!

Attn: Small Business Owners & Executives

• Are You Tired Of Writing Big Checks To Your Computer Guy Only To Continue Dealing With Frustrating Network Issues, unexpected Computer Downtime, Haphazard, Unprofessional Computer Support!
• Tired of spending money to fix ongoing computer problems
• Unsettling Feeling In The Pit Of Your Stomach That Your Important Company Data Is Not 100% Safe?

Do you wan to put an end to unexpected downtime, network problems, Small Business Server crashes, Virus Threats, and other computer disaster finally and forever.
Growing sales, keeping customers and cutting costs are all that really count. Given these priorities, having to deal with other less obvious business risks has taken a back seat for many small business owners. Like having staff wasting time on the Internet, while you’re out closing deals.

TechnoKOZ has a  aggressive “disaster prevention” network monitoring and maintenance service plan called TechnoCare. 

We have already have saved a considerable amount of money in lost downtime, made numerous small businesses around the Phoenix metro (Gilbert, Tempe, Mesa, Chandler, Scottsdale, Phoenix,) networks much more reliable, and reduced the number of problem they were experiencing.  [ALL because of our TechnoCare plan]

Protect your Network
Protect you from malicious incoming Internet threats such as viruses, spyware, hackers, identity thieves and more.

Monitor Apps & Network
Monitor online behavior at the user, client and incident level. You can see what web sites are being visited, by whom, on what system.

Control your Network
Restrict access to inappropriate sites, manage when certain sites can be accessed, and control undesirable Internet activity, like web shopping during work hours.

TechnoKOZ is here to solve your new iPhone 3.0 activesync issues to your Exchange 2007 / Exchange 2003 Server. We understand how frustration the setup process can be. Plus, all of this finger pointing!

1. AT&T says to call Apple
2. Apple says to call Microsoft
3. and even your Tech guy says to UPGRADE!!!

Comments from Michael from Florida Lawyer’s Assistance Program

After my IT guy spent over 5 hours (@$125/hr) trying to figure out how to get my iPhone 3G working with Exchange after the 3.0 upgrade, but he finally gave up and I call Technokoz. How can you go wrong…a flat fee that’s only paid upon success? Sounded too good to be true, but I made the call and the problem was resolved in about 40 minutes of working time. Best money I’ve spent in a long time. Just never could figure out how to solve this iphone exchange account verification failed message. Thank you!

Give us a call if you have any questions with the active-sync process 480-440-4650 / Skype: TECHNOKOZ

We hope to resolve your issue QUICKLY! For one simple fee: $175.00 What are you waiting for? Give us a call right now. Guaranteed!! We ask for no advance payment. and… If there is No Sync, there is No Payment!

• Why are you delaying your call to us?
• Wouldn’t you rather be relaxing in front of your LCD TV watching your favorite program?
• Do you realize we fix most customer’s iPhone and Exchange activesync issues within 30 MINUTES!!

You have to start asking yourself, is this good use of my time?  We have yet to let a customer down.  Be the next success story by contacting us today!

We have solved every Exchange – Iphone 3G sync issue that has come across our telephone line. 

We have received numerous call where they were convinced that purchasing a true SSL certificate would fix this ActiveSync/OMA Sync issue.  The answer is nope.. Purchasing a certificate will only increase your expense for the project.  We can assist you in determining the correct path to focus on.  Why not contact us today to end your misery.

Remember, you don’t pay if we can’t get your contacts, emails, appointments, etc, to sync from your Exchange server.  We will resolve your issue quickly for a fair price of $175.00.  (480) 440-4650 (Skype: TechnoKOZ)

Some points to consider:

• Remember, hold off on purchasing your GODADDY certificate.  Save yourself $$$, because you do not need to purchase one! 
• In addition, You do need Service Pack 2 installed on your Exchange Server!
• OMA (Outlook Mobile Access) should be free of ALL ERRORS
• OWA (Outlook Web Access) should be free of ALL ERRORS
• Exchange Account on the APPLE IPHONE should verify

Case in point: John Price a IT Service provider in Georgia.

I have an immediate issue where my exchange server is having issues seeing the GC on my PDC. Do you help with these kind of issues?

Our response at 11:00 p.m at night, YES! Within one hour we determined there was a failed Domain Controller object from Active Directory that needed to be deleted. We ran the ntdsutil to perform a metadata cleanup, which fixed his issue within 1 hour.

So the next time you are perplexed by your iPhone and ActiveSync issue. Ask yourself this one question, “Is this really good use of my time?”

We are your answer. We are the iPhone and Exchange experts. Call us today. We will be open again this weekend solving more and more Exchange ActiveSync iPhone issues.

480.440.4650 or Skype: TECHNOKOZ

Or submit a request using our ticketing system found at the top right side of our widget bar.

This site goes on to provide some bizzar steps on iPhone ActiveSync setup

1. Download Active Sync 4.5 if you havent already: Download Activesync Here

2. Install / Setup Activesync on your exchange 2003 server. How to do it – Exchange Active Sync Setup

3. Setup Your iphones:

a. Go to Setting, Mail, Add Account, Microsoft Exchange

b. Email address: your@email.com

Username: username

Password: exchange password

Display: Auto fill

c.

if you are not using exchange 2007 then the iphone willl most likely not find you server automatically (and may not even with exchange 07). Go to the Server Field:

Instead of entering the server name (ie: mail.server.com) use the external ipaddress of your server. Refer again to step number 2 if you do not have the correct ports open on your firewall that are forwarding to your exchange server.

4. You should be done!

A word from TechnoKOZ

1. Don’t need to download anything regarding ActiveSync and Exchange other than Service Pack 2 for Exchange from Microsoft’s site:

Iphone Exchange Service Pack 2 Download

2. This site is just trying to get you to click on their google ads.

It is too bad someone is trying to clog up google with worthless information. So if you see this disregard his post.

And the post on Apple’s Discussion forum where the person says: “Change the number of Sync days to no limit” will fix the cannot connect to server errors. Again, this is wrong.

Give us a call and we will fix your iPhone and Exchange issues quickly: 480.440.4650 // Skype: TECHNOKOZ

TechnoKOZ tried unsuccessfully in ending your iphone setup pain with Apple. We contacted and spoke with Larry, a Senior Vice President of Apple Retail Sales. He half listen to your pain. He referred your problem to Mo an up an coming Apple Genius Bar manager, who acknowledges there is no real big IPHONE SETUP ISSUES WITH EXCHANGE.

Here is an excerpt from our discussion:

Email to Larry:

Mo and I recently spoke. After speaking with Mo, MS Exchange integration issues with the iphone appear to be non existent from the genius level. I was wondering if you could refer my contact information to one of your enterprise sales executives to discuss solutions. I still receive calls each day from major corporations across the USA with iPhone & Exchange integration issues.

Response from Larry:

I don’t understand your point. What does non existent from the Genius level mean?

Email to Larry:

Mo said that the call center and the local Genius (level) / bar has not experienced the pain I see each day. Since this exchange integration is new to the iPhone, I was hoping to assist you through some of the pain.

There was nothing wrong with Mo, he was great and very helpful. I quickly determined after speaking with him the retail level might not see much need for my assistance.

Response from Mo:

Robert, as per our earlier discussion, I will discuss with our business team.
If there is a need, they will contact you to discuss.
Thanks
Mo

Email to Larry and Mo:

Prefect. I figured with the recent BlackBerry release, there might be a renewed demand for our exchange enterprise solutions.
Look forward to the call,

TechnoKOZ – World Renowned Tier 1 iPhone 3G & Exchange support provider
www.technokoz.com/blog
480-440-4650

As you can see, Larry was willing to listen, however, he had to stand behind his up and coming Genius boy, who knows nothing about iPhone and Exchange integration.

We are busy again this weekend soliving more and more Microsoft Exchange & iPhone errors!! Remember we are open between 5:00 a.m. – 11:00 p.m.  (PACIFIC TIME ZONE / GMT -7) Monday – Sunday.  There is still time today to call us  (480.440.4650)  / Skype: TECHNOKOZ

Here are some recent Microsoft Exchange ActiveSync & iPhone Solutions

1. active sync iphone errors
2. exchange sync with iphone 2.2
3. connection to the server failed exchange iphone
4. iphone enterprise verification failed
5. iphone exchange over wifi issues

Here are some recent International customers we have solved!

1. Brisbane, Queensland, Australia – iphone to Microsoft exchange certificate problem
2. Sydney, New South Wales, Australia – iphone connection to the server failed
3. Southampton, United Kingdom – microsoft Windows exchange iphone sync null
4. Auckland, New Zealand – oma iphone exchange server
5. Bangalore, Karnataka, India – how to setup an microsoft 2003 exchange server for iphone

Call us today!  480.440.4650 // Skype: TECHNOKOZ - We will be open again this weekend solving iPhone & Microsoft Exchange issues.   

We welcome the assistance of Nokia users.  We also have received word that LG has released their new Windows Mobile Phone – Incite which supports Exchange Sync.  All of these devices are competing against Apple’s iPhone 3G and BlackBerry’s Storm.

TechnoKOZ is known in the industry for FLAT RATE Microsoft Exchange 2003 Exchange ActiveSync setup assistance.  We have already helped hundreds of iPhone users with their Exchange 2003 setup issues.  We now want to let the new LG Incite users know they have an EXPERT who will assist them with their Exchange 2003 Setup issues.

Contact us today:  480.440.4650