TechnoKOZ tried unsuccessfully in ending your iphone setup pain with Apple. We contacted and spoke with Larry, a Senior Vice President of Apple Retail Sales. He half listen to your pain. He referred your problem to Mo an up an coming Apple Genius Bar manager, who acknowledges there is no real big IPHONE SETUP ISSUES WITH EXCHANGE.

Here is an excerpt from our discussion:

Email to Larry:

Mo and I recently spoke. After speaking with Mo, MS Exchange integration issues with the iphone appear to be non existent from the genius level. I was wondering if you could refer my contact information to one of your enterprise sales executives to discuss solutions. I still receive calls each day from major corporations across the USA with iPhone & Exchange integration issues.

Response from Larry:

I don’t understand your point. What does non existent from the Genius level mean?

Email to Larry:

Mo said that the call center and the local Genius (level) / bar has not experienced the pain I see each day. Since this exchange integration is new to the iPhone, I was hoping to assist you through some of the pain.

There was nothing wrong with Mo, he was great and very helpful. I quickly determined after speaking with him the retail level might not see much need for my assistance.

Response from Mo:

Robert, as per our earlier discussion, I will discuss with our business team.
If there is a need, they will contact you to discuss.
Thanks
Mo

Email to Larry and Mo:

Prefect. I figured with the recent BlackBerry release, there might be a renewed demand for our exchange enterprise solutions.
Look forward to the call,

TechnoKOZ – World Renowned Tier 1 iPhone 3G & Exchange support provider
www.technokoz.com/blog
480-440-4650

As you can see, Larry was willing to listen, however, he had to stand behind his up and coming Genius boy, who knows nothing about iPhone and Exchange integration.

By the way, have you visited the “discussion-less” Apple Support Forum lately.  It is amazing to read some of the wild responses to iphone issues.  Each person has a different perspective on what will resolve this iPhone & ActiveSync issue.  Some have actually been customers of TechnoKOZ and now feel empowered to be iPhone & Exchange Experts.  What is a Genius level?

 Don’t hang around these ROOKIES.

Remember,  none of these sites will guarantee a working iPhone and Microsoft Exchange ActiveSync.  We know you have spent more time on this issue than our FEE.  So, relax, give us a call.

• TechnoKOZ  – World Renowned Tier 1 iPhone 3G & Exchange support provider
• 480.440.4650

Good news, is  TechnoKOZ is here to stay.  We will continue to assist more and more companies like you till everyone has a syncing IPHONE 3G to their exchange server.  Take that Apple Sauce. 

Remember to Vote for TechnoKOZ when filling out your Apple satisfaction survey.