Looks like we will have another busy weekend solving more and more corporate issues with iPhone and ActiveSync around the World. YES, our international business is picking up again. Most are contacting us via Skype, but others are opting to contact us via the phone

The issues are different for each company, but the THEME is the same.

Battle for weeks with no solution.

These iPhone and Exchange users are persistant in their efforts to find a solution at ALL COST.

1. Contact Apple Technical Support - Receive a polite well trained counselor who puts them on hold for 5 minutes — (Suggesting that they are referring your problem to senior engineers) then routes the caller to a web page to read an installation document that informs the user of steps already known. Nice try.
2. Search Google – 1,000+ Posts. Reading through many sites who just “hijack” technical information to make the appearance that their site is legitimate. YET, the intention of the site is to sell them more BLING BLING for the iphone. We did are own searching recently and we were chuckling over the fact that 98% of the post would not even get you close to a solution. Remember to backup your system before trying some of these posts. We have seen some very questionable suggestions that might create you a Bigger mess then you were bargaining for.

3. Phone a Friend – Contact all of your friends – technicians in your circle. You will be amazed on the suggestions. Some will suggest going to 2007, because 2003 does not support iPhone (WRONG). Some will suggest getting a legitimate certificate from Verisign (WRONG AGAIN).

Lets face it NONEof these corporate giants (Apple / AT&T / Rogers / O2 / Vodafone / want your iPhone and Exchange working. Otherwise, they would have provided you some simple instructions to follow. We are here to fulfill this VOID.

We are seeking an increase in business from other Computer Repair companies as well. Yes, the smart ones contact us, because working on these issues for hours and hours without the ability to bill out for any of these extra hours.

How do you bill a customer $950 for an iPhone Install that took 10 hours to fix?

Well, we don’t even charge $950 for an iPhone – Microsoft Exchange Server fix. TechnoKOZ charges a FLAT rate FEE of $175.

But, this is an interesting question for a business owner or an IT Computer Repair Company to answer. What is my time really worth? We typically hear the statement “Wow! This was the best $175.00 I have spent in a long time!!! — and — There was no way I was going to figure this out. Where did you come up with this solution?

We aren’t iPhone and Exchange ActiveSync experts by chance. YES, we have seen all types of issues and condition of the Exchange 2003 System. Windows 2003 SBS, Windows 2003 Standard, Window 2003 Enterprise, Windows 2003 Data Center, and Exchange Cluster arrangements – Front End / Back End situations as well.

We firmly believe in exceeding the bar when it comes to all facets of operating a Professional/ Managed Computer Services company. LinkedIn gives us the opportunity to communicate with our community as well as showcase our reputation.

TechnoKOZ realizes your pain. We have numerous coporations / companies / and even individuals accross the world contacting our iPhone support number: 480.440.4650. Stating that: “They should have contacted us two weeks ago.”

• Thanks again for jumping on my iPhone configuration with MS Exchange issue and solving it for me. I especially appreciated the good communication between us and the conscientious and successful effort. I have given your invoice to our accounting department, and a check will be sent to you today.

We understand your pain. We are iPhone and Exchange EXPERTS! Most problems are solved within 20 minutes. Ask yourself, how much is my time worth?

Most people end the support session stating, “This was the BEST $175 we have spent in a long time!!!” Why not join the winning croud. Contact our support center today: 480.440.4650 // Skype: TECHNOKOZ

This is a minor list of problem we can solve QUICKLY!!! Why continue to search. You owe it to yourself to relax and sit back and enjoy a “get out of problem” card today. TECHNOKOZ is your winning team!

TechnoKoz is open Monday – Sunday 4:00 a.m. – 11:00 p.m. Pacific Time

Exchange Email Syncs for a while then stops

So my iphone 3G (2.1) will synch my email from the company exchange server just fine for a day or two then for no reason (that I can tell) stops. It goes into an endless connecting to server state and never gets past it. If I fully restore the phone, wiping the account clean, starting over it will validate the account, start synching mail, work for a while (a day or just a few hours) and then stop. I have the phone set for manual fetch. Any ideas?

Exchange Calendar Not Syncing To IPhone 3G 2.1

email and contacts are working fine. calendar events entered on the iphone show up on the exchange, but events entered on exchange (through owa or outlook) do not appear on the iphone

Unable to access mail

email access is denied because the user name or password are incorrect. I’ve posted this question earlier, but responses did not apply. I’ve tried changing the password, but that doesn’t work either. Is there a way to retrieve a password if I’m using the wrong one?

Iphone 3G active sync with Exchange 2003

I just purchased a new 3G two weeks ago. I entered my two pop email accounts and my one yahoo account. They will work fine for about 2 or 3 days. Then they will not connect. The little connecting wheel just spins indefinitely.All three accounts always stop at the same time. In order to correct it, I have to delete all three accounts and reset the network settings. Then they work fine….for another 2 or 3 days. I cannot sync my phone with our Exchange 2003 server. I am able to set up the account and receive verification on the account. As I attempt to sync, I receive the message “connection to the server failed.” I have valid certificates from verisign on the server and I assumme the iphone came with similiar certificates. I can receive emails via an imap account, however, I want to be able to utilize the features of Exchange. We also have an Ironport (antispam, etc.) system on the network and I am not sure if this has something to do with it. I have seen a number of similiar questions, but could not see where anyone else had been successful in resolving. Please assist if possible.

Iphone 3g – Exchange 2003 Activesync Frustrations

I have a new iphone. I’m trying to connect it to an Microsoft Small Business Server 2003. It will not connect. I get the same errors as other with the “configured sync for null”.

iphone & microsoft exchange access without port 443

I am trying to setup my microsoft exchange server. My company does not use port 443 for microsoft emails. We use a different port. Has anyone setup their outlook on a different port? Did it work? and please provide me steps to try to get mine setup.

We solved more iPhone and Exchange activesync issues yesterday. Surprising enough, many experienced our iPhone repair outage, but they knew we were the real deal. Our outage was their benefit, because they received a staunch repair for a discount!! Too bad you didn’t call us yesterday, like these smart folks. They were experiencing the same issues you are. NO IPHONE SYNC

But instead of searching for the RED OCTOBER, they did the smart “thing” they called us for a FAST solution. No waiting, just a quick repair and they all were back to economic development.

TechnoKOZ will relieve this iPhone stress from you. Just give us a call 480.440.4650. Your time is worth more than your searching effort. Sit back and relax and watch the experts fix your Exchange Sync issues.

Iphone ActiveSync will be working for days, if not weeks.  All of a sudden your mailbox stops syncing.  You can still see the folder structure.  Inbox, Deleted, Sent, etc.  Contacts are still sync fine.  However, the Calendar stops working.

This was a difficult Microsoft Exchange 2003 ActiveSync issue to uncover.  Took us several hours of determining this issue, but we finally resolved it. 

Contact us today, if you want your Microsoft Exchange – iPhone 3G issue resolved, too.  480.440.4650 or skype:  TECHNOKOZ