| 1. Start Active Directory Users and Computers mmc snap-in |
| 2. Right-click the mail-enabled user, and then click Properties. |
| 3. Click the Exchange General tab. |
| 4. Click Delivery Options. |
| 5. In the Forwarding Address section, Click Forward to, and then Click Modify |
| 6. Click the mail-enabled user or the mail-enabled contact. Then click OK. |
| If you want email to be delivered to the original mailbox as well as the forwarding address, select the Deliver messages to both forwarding address and mailbox. |
| 7. Click Ok two times to complete the process. |
